The UTIP CRM 3.17.0 update features the option to listen to calls, to view the request details for a payment method and see the reason for cancelling a transaction. The function to filter by non-trading accounts has been added to the report. And the UTIP Mobile Trader’s Room 1.22.0 update has been rolled out with a new design for the “Accounts” page.

UTIP CRM: call listening

The UTIP CRM has been enhanced with an in-built call recorder. Now there is no need to download call files to the computer. All the records are available in the CRM. This saves your time and simplifies the analysis for assessing quality in customer service interactions.

UTIP CRM: filtering by non-trading accounts

The CRM report has been updated with the option to filter by non-trading accounts. This feature caters to shape the list of traders with live accounts where there’ve been no trading operations for the selected period. As a result, it facilitates a deeper customer analysis and contributes to crafting winning customer engagement strategies.

UTIP CRM: updated information on request

We’ve implemented an additional field with a payment method and the reason for the transaction denial in the request details. It ensures a fast analyzing of the request, the cause of rejected transaction and immediate resolving of issues. 

UTIP Mobile Trader’s Room: a new design for the “Accounts” page

It’s always been a top priority for us to have a user-friendly and intuitive product interface. With this release, we’ve revamped the design of the “Accounts” page in the Mobile Trader’s Room, therefore enhancing the viewing experience and making it easier to work with accounts on any type of device.

For more information about UTIP CRM 3.17.0 & UTIP Mobile Trader’s Room 1.22.0, free to contact our Sales team.

Stay tuned for all the product developments in the «News» of our website.

The UTIP WebTrader 2.16.0 release introduces new functions for updating the quote archive on the chart, filtering events on the active chart and trading from the event modal window.

Updating quote archive on the chart

We’ve added a new feature to update the quote archive from the chart popup menu. Therefore, the quote archive can be modified on the chart’s visible area.

This results in retrieving the history of quotes without refreshing the page when the Internet connection is lost, so as to exclude bad quotes while analysis is being made.

Filtering events by active chart

Filtering events by active chart lets you choose the trading symbols which the events will be visible by.  

When switching to another symbol, the events are updated in the calendar. In the list, the events will be displayed on the new trading symbol. 

The filtered list is geared to track only those events that are likely to influence the symbol being analyzed. Hence, it allows you to get new data faster and make trading decisions that will boost your transaction volume.

Trading from the event modal window

We’ve made it possible to trade by opening an event modal window. When reading more information about the event, you will see the row of fields changed. In the “Impact on the market” field, a main symbol is highlighted if the event has the most impact. A main symbol caters to price fluctuations per day, week and month. The button that calls an opening of a new order, lets you start trading from the event modal window right after analyzing data.

For more information about the UTIP Webtrader 2.16.0 release, free to contact our sales team.

Stay tuned for the latest product developments in the “News” tab on our website.

The MarketCheese team is here with some of the most important announcements. The latest service release features a new macroeconomic indicator. As part of our forecasting capabilities, we have also introduced the functionality to set up the expected profit and determine the relevance of analytical estimates.

Relevance period and profit potential

In this version, users are able to schedule the relevance period and potential profits while creating a forecast. The period specifies the end date until which the forecast remains valid. Potential profit shows the expected earnings in pips from the author’s perspective.

Both indicators are displayed within the Forecasts section on the website, on the preview page, and in the widget.

Macroeconomic indicator

The currency section has been updated to include a macroeconomic indicator. This gauge reveals which country’s economy is more attractive to investors at the moment. 

The indicator is calculated using seven key economic metrics for each country. 

Read more about the Macroeconomic Indicator

Publish your market forecasts, read our news and research, integrate our widgets into your websites. Go to MarketCheese. 

Stay tuned for all the latest product developments in the News section of our website.