A new «Tickets» module has been added to the UTIP CRM 2.38.0 update for communication between the company’s employees and traders. The «Calls» module has been moved to a new engine.

New «Tickets» module

The «Tickets» module allows you to effectively manage your clients’ requests and improves quality of service. All tickets are conveniently organized on a single page featuring search and filtering options. Company employees can notify clients about important events on time, manage the status of tickets, view the history of correspondence, and much more.

Updated «Calls» module

The «Calls» module has been entirely moved to React. This resulted in a faster and more responsive interface. We have also updated the section design and improved its performance.

Please feel free to contact our sales department if you need any further information on the UTIP CRM 2.38.0.

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